Challenge:
Our client, a senior sales executive in the biotech industry, was known for high performance and a harsh, controlling management style that verged on bullying. His behavior led to high turnover and low morale, undermining trust within his team. Although his results were strong, company leaders grew concerned about the long-term impact of his tactics on team stability and productivity, recommending executive coaching to help him shift from intimidation to empowerment.
Our Approach:
We conducted interviews and assessments in emotional intelligence and conflict management. Results indicated that his bullying stemmed from underlying self-doubt and an excessive need for control. Together, we redefined his view of leadership, helping him see it as a supportive role rather than a means of exerting power. Through sessions focused on stress management and collaborative strategies, he practiced inclusive decision-making and learned to rely on his team’s strengths rather than controlling every detail. This reframing helped him begin building a foundation of trust and shared accountability.
Outcomes:
As he embraced a more collaborative approach, the client saw notable improvements in team dynamics, with lower turnover and higher engagement. Feedback sessions and team-building activities helped him rebuild trust, resulting in a more positive, supportive team culture. He later shared, “Coaching reshaped my understanding of confidence—true confidence builds others up rather than tearing them down.”
Industry:
Biotechnology