DILAN Consulting Workshop Cancellation and Refund Policy

At DILAN Consulting, we value your commitment to personal and professional growth. Our cancellation and refund policy is designed to be clear, fair, and accommodating wherever possible. Please read the details below:

Refund Policy

  • Cancellations 14 Days or More Before the Workshop:
    Receive a 100% refund, minus a $50 per participant administrative fee.
  • Cancellations Between 14 and 7 Days Before the Workshop:
    Receive a full credit for the amount paid, which can be applied to any future workshop.
  • Cancellations Less Than 7 Days Before the Workshop:
    Unfortunately, we cannot offer refunds or credits for cancellations made within 7 days of the workshop.

Substitution Policy

If you are unable to attend, you may find a qualified substitute to take your place. Please notify us in advance, and substitutions are subject to DILAN Consulting’s approval.

Missed Workshops

We are unable to offer makeup days, refunds, or credits for workshops that are missed in whole or in part.

Workshop Deposits

Full payment is required to secure your spot in a workshop. If your availability is uncertain for a workshop scheduled far in advance, we encourage you to review our refund policy. Our policy offers flexibility if notice is provided within the stated timeframes.

Participant Behavior

To maintain a respectful and productive learning environment, we expect all participants to engage positively and professionally. Should a participant engage in harassment, disruptive behavior, or actions that negatively impact the workshop experience, DILAN Consulting reserves the right to remove the participant. In such cases, no refund will be issued for any unused portion of the course fees.

Workshop Cancellations by DILAN Consulting

While rare, we reserve the right to cancel or reschedule workshops due to unforeseen circumstances, including low enrollment, weather, or safety concerns. If this occurs:

  • Participants will have the option to transfer to a similar workshop or reschedule for a future date.
  • If neither option works for you, we will provide a full refund.

Should DILAN need to cancel, we will notify participants as early as possible and handle cancellations on a case-by-case basis.

Contact Us

If you have any questions about our policies or need assistance with your booking, please reach out to us. We’re here to help ensure your experience with DILAN Consulting is seamless and positive.

Thank you for choosing DILAN Consulting—we look forward to helping you achieve your leadership goals!

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