Conflict Management & Workshops

Ensure the leaders you select today can deliver for tomorrow.
Organizations move faster than ever. Misalignment in a key role doesnโ€™t just slow progressโ€”it derails strategy, impacts culture, and drives costly turnover. Traditional hiring methods only tell part of the story.

Workplace Conflict Management & Training

At DILAN, we address conflict in two ways.

Conflict Management

When tension arises between individuals or groups, our licensed psychologists create a safe, structured process to restore trust, rebuild communication, and re-establish effective working relationships.

Conflict Management Workshops

Our proactive workshops equip leaders and employees with the tools and confidence to manage difficult conversations before they escalate. Participants learn how to listen with empathy, manage emotions, and resolve differences in ways that strengthen relationships and culture.

Whether resolving existing conflict or preventing future issues, DILAN helps organizations turn disagreement into clarity, collaboration, and performance.

Offerings

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Real-time facilitation for active conflicts
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Two-day โ€œConflict Management is Self-Managementโ€ workshop
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Focus on emotional regulation and collaboration
โ€œIntense positive workshop. Helped to enforce productivity by reducing conflict, promoting communication, and understanding challenges of change.โ€

Client Outcomes

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Improved listening and empathy
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Better understanding of perspectives
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Enhanced self-management and resilience
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Clear behavioral agreements for ongoing effectiveness

Frequently Asked Questions

Do you intervene in active workplace conflicts?

Yes. Our licensed psychologists and consultants are trained to facilitate sensitive situations in real time. We help teams and leaders address conflict constructivelyโ€”restoring trust, improving communication, and creating actionable steps toward resolution and long-term collaboration.

What is the โ€˜Conflict Management is Self-Managementโ€™ program?

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How do these services complement coaching?

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Team

Our Coaches

DILANโ€™s coaching team is comprised of licensed psychologists and senior consultants with advanced degrees. Their training equips them to understand and analyse the data found during discovery to create an accurate and effective development plan and to create a safe space where real change can occur.
Eugene Dilan, Psy.D.

Eugene Dilan, Psy.D.

Founder& CEO | Executive Coach | Senior Consultant

E. Paul Bayon, Psy.D.

E. Paul Bayon, Psy.D.

Executive Coach | Senior Consultant

Regina Feltman, MEd

Regina Feltman, MEd

Executive Coach | Senior Consultant

Ren Hong, Ph.D.

Ren Hong, Ph.D.

Executive Coach | Consultant

Eve Kupferman, Ph.D.

Eve Kupferman, Ph.D.

Executive Coach | Senior Consultant

Hasse Leonard-Pagel, Ph.D.

Hasse Leonard-Pagel, Ph.D.

Executive Coach | Senior Consultant

Bart Magee, Ph.D.

Bart Magee, Ph.D.

Executive Coach | Senior Consultant

Sherry K. Richards, Ph.D., MS in MGT

Sherry K. Richards, Ph.D., MS in MGT

Executive Coach | Senior Consultant

Patricia Wheeler, Ph.D.

Patricia Wheeler, Ph.D.

Executive Coach

INSIGHTS

Recent Conflict Management Blogs

At its core, business is humanยฎ โ€“ and thatโ€™s our sweet spot. Youโ€™re the expert in your business, and as psychologists we understand people. By collaborating,

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