How Do You Make Business More Human?
In today’s market, disruption of established business models lurks around every corner. That makes delivering a quality customer experience ― one that helps insulate a business from competitive threats and total disruption― bottom-line critical. As David Cooperstein,...
Employee Engagement – Beyond the Golden Rule
Understanding Engagement The dictionary describes engagement as “the act of engaging or state of being engaged,” but the term is much more complicated in reality. Experts do not agree on what it means in the workplace, or how to achieve it. There is no...
Human Resources (HR): It’s Time To Be a Strategic Partner
In today’s global economy there is an urgency to re-skill HR and develop high-impact HR professionals who are savvy business consultants and experts in HR practices and disciplines. With advances in technology and availability of outsourcing and shared services...
